Refund Policy

All of our customers are important to us. That’s why our policy on refunds (“Company”) is the reason we have established the Refund Policy to inform You of what we do with refunds of the items you have purchased or ordered through our website https://vakil9.com(the (“Website”). The words “You,” “Your,” and “Yours” refer to the person or entity who uses our website. When this policy states “we”, “us,” “our,” as well as “our” it means our Company along with its subsidiary companies, or and affiliates. The word “goods” is a reference to any product or product purchased from our Website by You. Our Refund Policy is subject to our Terms of Service. If you have any questions about the Refund Policy and any other questions concerning returns and refunds we invite you to contact us by email at helpdesk@vakil9.com or any other contact that are listed on our contact form. This Return Policy does not affect your legal rights to cancel or other rights you might have regarding incorrect or damaged items.

 Standard Returns         

Contact us for assistance to initiate the process of returning and refunding The Support team will guide them through each step and guide you. If you return of the item you are accountable for the return shipping cost. It is your responsibility to exercise the rights to return the item in a responsible manner and return the item in its original, neat packaging and return all of the parts that comprise them, unless the items are digital in the nature. The customer is responsible for the full collection of returned items. If the items aren’t completely complete, we won’t be capable of accepting the items returned and provide an refund. Once the items are received and inspected with our personnel, the refund will be approved by the same method by which you made the purchase. According to your financial institution Refunds may take between 14 days to be credited back to your preferred payment method. In all instances we reserve the right to delay the refund until the item is received and inspected. If you fail to adhere to the timeframes set out in our Return policy and we are unable to provide the refund.

Digital Good Policy  

 If you wish to return a digital item or service you purchased on this site. You’ll need to request cancellation of the purchase within 30 minutes of the date of purchase. The 30-minute time frame will guarantee that you have inspected the item, and after the stated time limit, the purchase will be considered as irrevocable and final.

It is important to note that you be required to make a support request to cancel your purchase within 30 minutes from the date of purchase, with a reasonable reason for an exchange or refund. The cancellation request can be made via the Contact Us page.

If you’ve already downloaded the folder , you are not eligible for the refund.

Defective Goods

In some instances like damaged, defective or defective items, you might be required to show proof of the problem for example, a photograph or video or return the item for the refund. you must be contacted by our company via E-mail: helpdesk@vakil9.com within 14 days of purchase . Provide specific details including:

• Order number
• Transaction ID

If you file a complaint, You should indicate how you want the complaint to be addressed:

To replace the damaged item by high-quality replacements

If you are required to return the item to us, you must pay the shipping charges for return. The product are to be returned in their original packing (with instructions and/or the warranty card if they came along with the item).

Additional Information

The policy can be amended from time to time without announcement.